1. Information We Collect
- Identity Data: Name, NRIC/passport number (only where necessary), company name, designation.
- Contact Data: Email address, phone number, billing and mailing address.
- Transaction Data: Payment details, invoices, and records of services purchased.
- Technical Data: IP address, browser type, device information, cookies, and analytics data.
- Marketing & Communications Data: Your preferences in receiving marketing materials, responses to campaigns, and feedback.
- Lead Data (for advertising campaigns we run): Information voluntarily provided via lead forms (e.g., name, phone, email, service interest).
2. How We Collect Your Data
- When you fill out a form on our website or advertisements.
- When you contact us via phone, email, WhatsApp, or social media.
- When you engage our marketing services.
- Automatically, through cookies and analytics tools on our website.
- From third parties and partners (e.g., ad platforms, lead generation partners) where you have consented to sharing.
3. Purpose of Collecting Personal Data
- To provide and manage our marketing and advertising services.
- To respond to inquiries, schedule consultations, and process service requests.
- To run advertising campaigns, generate and deliver leads, and share them with our clients (with your consent).
- To send marketing updates, newsletters, and promotional materials (if you opted in).
- To process payments and maintain proper accounting and audit records.
- To improve our website, user experience, and advertising effectiveness.
- To comply with legal obligations and regulatory requirements in Singapore.
4. Disclosure of Personal Data
- Service Providers: IT, hosting, analytics, payment processors, and CRM tools we use.
- Clients: If you submitted your details through an M44 advertising campaign, we will share them with the relevant client running the campaign.
- Regulators & Authorities: If required under Singapore law.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Protection & Retention
- We adopt reasonable security measures (encryption, restricted access, secure servers) to protect your data.
- Personal data will only be retained as long as necessary to fulfil the purpose it was collected for, or as required by law.
- Once data is no longer needed, it will be securely deleted or anonymised.
6. Your Rights Under the PDPA
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your personal data if it is inaccurate.
- Withdrawal of Consent: Opt out from receiving marketing communications or revoke consent for data processing.
- Deletion: Request deletion of personal data, subject to legal and contractual limitations.
All requests can be made by contacting us at support@m44.io.
7. Cookies & Tracking
Our website uses cookies, pixels, and tracking technologies to:
- Monitor site traffic and user activity.
- Improve user experience and ad targeting.
- Measure advertising campaign effectiveness.
You may disable cookies via your browser, but this may affect website functionality. You can also manage your preferences at any time using the “Manage Cookies” option on our site.
8. International Data Transfers
If your personal data is transferred outside of Singapore, we will ensure it is protected with appropriate safeguards in accordance with PDPA requirements.
9. Data Breach Notification
In the unlikely event of a data breach that risks your personal data, we will notify you and the Personal Data Protection Commission (PDPC) as required by law.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
M44 Collective Pte. Ltd.68 Circular Road, #0201, Singapore 049422
Email: support@m44.io
Note: This page is for general information and reflects PDPA-aligned practices. It is not legal advice.